Dsignwear ships to most destinations around the world via Singapore Post & DHL.
We recommend international customers to check with their country's customs office prior to ordering, with regards to understanding importing costs that may be liable at your destination country.
Our international shipping charges are a flat ‘shipping only’ rate. The tracking information will be sent to you via email once your parcel is dispatched.
Shipping charges are $15 for all orders.
We are happy to accept returns and provide a full refund or exchange if all of the following conditions are met. The merchandise must be:
(1) purchased at www.dsignwear.com. We do not accept returns/refunds for merchandise purchased from external stockists as they may have their own internal return policies.
(2) returned within 30 days of the original purchase date, and
(3) in original condition - unwashed, unworn, and/or unused with the hangtag and/or label attached.
We reserve the right to reject any returns/exchanges that doesn’t fulfill our returns policy.
You can easily return items by following these steps:
1) Please email us at email@example.com with the following:
- Order Number
- Product(s) you wish to return/exchange
- Reason for the return
- Colour and size of replacement item (for exchange)
2) All exchanges must be shipped via registered mail or any mail with tracking to our office address. We will not be responsible for any lost or misplaced mails.
503/13 Moo 12
Pratumnak soi 2
20150, Chonburi Thailand